Shipping Service

To deliver your product on time Suples, Ltd will ship via UPS, ground transportation. The product will be delivered to the customer approximately in 5 to 8 business days. Once the product has been shipped and signed for Suples, Ltd is NOT responsible for any damages or delays.

There is a 2-Year Warrantee for Throwing dummies and Bulgarian Training Bags, starting from the date of purchase. Suples Ltd warrants its product to be free from defects in materials or workmanship during normal use.

The warrantee is NOT VALID if products have been mishandled, improper storage, or used for purposes which dummy is not designed for, i.e. WWE style throws. Any defects related to materials and manufacturing are covered by the warrantee.

All shipping fees of products returned to Suples, Ltd are the responsibility of the customer. Suples, Ltd will pay for the return of product to customer if product is defected and deemed under warrantee and not from neglect or normal wear and tear.

The warranty does not cover cosmetic items (scratches, scuff marks, denting or compression from incorrect storage, fading, discoloring or weathering, normal wear and tear or damage due to neglect or vandalism.

Submit Claim

To make a claim under the terms of the warranty, the buyer’s written statement of claim, along with a copy of the original invoice, and supporting photographs must be sent to: Suples,LTD®, 498 Stone Quarry Dr., Marquette MI. 49855
No Product should be returned without written permission from Suples, Ltd. When product are returned without written permission it will be shipped back to customer COD (cash on delivery).

Loss or Damage in Transit

Suples, Ltd is NOT responsible for loss or damage during transit. Our responsibility ends when the carrier signs the bill of lading, which is our receipt that shipment was made complete and in good condition.

It is the customer’s responsibility to check the product against damage before signing the bill of lading. Any damage should be noted on the freight bill before it is signed.